Templeman Opticians
Domiciliary Eye Care · Essex
Information Pack
For Care Home Managers
Professional Eye Care for Your Residents
Use this checklist to discuss eye test arrangements for your Essex care home. Confirm individual appointments, eligibility, coordination and follow-up with the practice.
Who Will Visit
Ask for professional details
Individual Eligibility
Check the funding conditions
Visit Arrangements
Agree with your coordinator
Records and Follow-Up
Confirm the agreed scope
Our Care Home Services
Comprehensive Eye Examinations
Discuss individual appointments and any practical access, communication or support needs through an appropriate private channel. Confirm the proposed arrangements with the practice.
Frame Supply & Fitting
Ask about available frames and lenses, any NHS optical voucher support, private charges and how fitting or adjustments will be arranged.
Funding and Charges
Confirm each person’s sight-test and home-visit eligibility separately. Agree what information is needed, who organises it and any private charges.
Records and Communication
Agree what visit information will be provided, who should receive it and how any later questions will be handled. Ask the practice to set out the scope of the proposed service.
Why Partner With Us?
Confirm Who Will Visit
Ask for the visiting professional’s details and discuss any continuity or communication preferences.
Agree Responsibilities
Set out which appointment, eligibility, record and payment tasks your home and the practice each need to organise.
Discuss Individual Needs
Discuss practical communication and support needs privately with the practice before agreeing an appointment.
Flexible Scheduling
Tell the practice your preferred days and the home’s routines. Confirm availability before making arrangements.
Questions Before You Agree a Service
| Topic | Before a visit | For an ongoing arrangement |
|---|---|---|
| Scheduling | Agree individual appointments and the coordinator | Confirm any schedule and reminder responsibilities |
| Charges | Request current written charges | Confirm inclusions, exclusions and payment terms |
| Eligibility checks | Agree who provides and checks the relevant information | Agree who provides and checks the relevant information |
| Visit records | Confirm what information will be provided | Agree recipients and a suitable sharing channel |
| Coordinator support | Describe the support you need to discuss | Confirm whether it is offered and any charges |
| Repair enquiries | Confirm current options and availability | Agree how future enquiries should be raised |
| Written terms | Confirm the service and any cancellation terms | Confirm duration, review and termination terms |
Our Process
Initial Consultation
Start with the home name, postcode, coordinator and the arrangements you want to discuss. Confirm availability with the practice.
Resident Records Setup
Agree what individual information the practice needs and how it should be shared. Do not send resident lists or medical records through the public website.
Scheduled Testing Days
Agree individual appointments, a suitable setting and a timetable with the practice. Discuss any practical access or support needs in advance.
Results & Glasses
Confirm how visit information may be shared and how any glasses order, fitting and charges will be agreed for each person.
Ongoing Care
Ask how individual follow-up, reminders and glasses repair enquiries will be arranged. Confirm current options and availability.
Questions for Your Coordinator
- Ask for the visiting professional’s name, registration details and any safeguarding information your home needs
- Ask which insurance information is available for the proposed service
- Discuss the home’s visit requirements and the practice’s arrangements before the appointment
- Confirm how individual consent and any representative involvement will be handled
- Agree what personal information is needed, who receives it and an appropriate sharing channel
Ready to Partner?
Call to discuss your home’s requirements, current availability and any written charges before agreeing the next step.
www.templeman-opticians.com
Checklist for the initial discussion
Name the coordinator and the service being requested. Have the proposed visit arrangements, individual consent process, funding checks, records and follow-up responsibilities ready to discuss.
This printable pack is a starting point. Ask for current availability, prices, inclusions, exclusions and the service terms to be confirmed directly before agreeing an arrangement.