Frames & Lenses · Brought To You
Glasses & Lenses at Home
Discuss frame and lens options for a home or care-home visit. Confirm the selection, total charges and fitting or follow-up arrangements before ordering.
01268 777729How It Works
Frame Selection, Fitting & Aftercare
Ask what is available for your circumstances and how the practice will arrange selection, fitting and aftercare.
Mobile Frame Selection
Ask about the current frame selection and how you can choose a suitable pair during an agreed visit.
NHS Voucher Frames
NHS optical voucher support depends on individual eligibility. Confirm any contribution towards the selected glasses and the amount you would pay.
Check eligibility and contributionPrivate Frames
A wider private range for patients who want more choice or a specific style.
Confirm current pricesReturn Fitting & Adjustment
Agree how delivery, fitting and any later adjustments will be arranged, including any charges.
Repairs & Adjustments
Describe the damage or adjustment needed. Ask the practice to confirm suitable options, current availability and any charges.
Care Home Residents
Agree how frame selection and fitting will be coordinated for each resident, including the visit arrangements and any charges.
Why It Matters
Built for Patients Who Can't Get to a Shop
No Waiting Room
Try frames in your own home, at your own pace, with someone you trust to advise you.
Who Will Help
Ask who will help with selection and fitting and how to contact the practice afterwards.
Funding Questions
Ask which eligibility information is needed, who checks it and what any optical voucher contributes towards your glasses.
Ready to Book?
Call us to arrange a home eye test and frame selection together, or ask about glasses on their own.
01268 777729What to ask before ordering glasses
Say whether you need a sight test, glasses following an existing prescription, an adjustment or a repair. Ask what information the practice needs and how to share any prescription securely.
Confirm the selected frames and lenses, any voucher contribution, the total you would pay and the fitting or follow-up arrangements before ordering.